Shipping & Returns

  

Why Mary provides FREE SHIPPING Australia wide for orders over $150. Standard shipping for orders under $150 is calculated at $10.

International Shipping will be charged at a flat rate of $30

Upon receipt of payment, packages are dispatched within 1-2 business days and shipped via Australia Post with tracking.  If you require Express Post, please contact us to arrange, however additional charges will apply. 

Unfortunately, due to the removal of the US$800 de minimus tax and duties exemption, we can no longer ship from this online store to the United States. Why Mary is available to our valued US customers with our global partner Wolf & Badger at the link below.

 https://www.wolfandbadger.com/au/designers/why-mary/

RETURNS or EXCHANGES will be accepted within 14 business days of purchase. Please email us at info@whymaryfashion.com as soon as possible quoting order number and reason for return.   

We offer a merchandise credit for change of mind on purchases if they 

-   are in original purchase condition with tags included                      

-   have not been worn, washed, altered or damaged

Quality control is of a high standard however, if product is flawed in some way, a full refund will be given:                       

Returns will be processed within 5 business days unless otherwise advised by email.

Please provide a reply paid satchel should you wish to exchange your garment.

Postage costs for returns/exchanges are payable by the customer and will only be reimbursed in the case of faulty or incorrectly supplied orders.

ADDRESS FOR RETURNS OR EXCHANGES:-

Why Mary, c/- 6 Indian Head Court, Parkwood, Qld 4214

Return shipping must be prepaid with a traceable method to ensure secure delivery. Why Mary will not be responsible for missing returns lost in transit.