Shipping & Returns
Why Mary provide FREE SHIPPING throughout Australia. International Shipping will be charged at a flat rate of $25.00
Packages are dispatched upon receipt of payment and shipped via Australia Post with tracking. If you require Express Post, please contact us to arrange, however additional charges will apply.
Returns and exchanges will be accepted within 10 business days of purchase. Please email us as soon as possible quoting order number and reason for return.
We offer an exchange, credit note or refund on full priced garments if they:
- are in original purchase condition with tags included
- have not been worn, washed, altered or damaged
Returns will be processed within 5 business days unless otherwise advised by email.
Please provide a reply paid satchel should you wish to exchange your garment.
Postage costs for returns/exchanges are payable by the customer and will only be reimbursed in the case of faulty or incorrectly supplied orders.
Return shipping must be prepaid with a traceable method to ensure secure delivery. Why Mary will not be responsible for missing returns lost in transit.